Iden.tt Privacy Policy

We at Youtility Software Inc. (Youtility), the owner/operator of Iden.tt, value the privacy and security of the information that you share with us through our website or other methods. We recognize the importance and stake our reputation on it. The amount, type, and use of information we collect depends on how you use our offerings. It is important that you understand how we collect, use, and maintain your information.

Short form for those who don't like to read privacy policies

We will never share your personal information without your explicit consent, except when required by law. We will never send you spam. We will use industry best practices to protect and secure your personal information. We will never change our position on these fundamental privacy principles.

Information collection and use

You are the owner of your personal information and can extend the value of that information with the services supplied through our website and our other offerings. Through your participation in our services and offerings you are delivering to us information that, when collected on this site or other means, will be protected and enhanced to provide value added services. Whereas you decide the method of information delivery, we are a de facto owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. This website does not collect personally identifying information about you except when you specifically and knowingly provide it or request its provision through any one of our partners.
Bottom line: Your information is not for sale, for any price.

Personal information

We may use and disclose personal information as described in this document. We may directly collect personal information from you, but only if you provide it to us voluntarily. We may collect personal information that you provide to our identity agents, which they pass on to us so that we can fulfill our service commitment to you. In some instances you must provide personal information in the form of a unique identifier or multiple identifiers for us to sufficently determine the appropriate level of trust for accessing or participating in this website or other associated links.

We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Policy. If you do not consent to our collection, use, or disclosure of your personal information as described in this Privacy Policy, then do not share personal information with us. You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply tell us of the personal information that you no longer wish us to collect, use, or disclose. However, we are unable to offer some services that require high levels of authentication, like processing purchases, without certain personal information.
Bottom line: To do our best magic, we need the ingredients.

Non-identifying personal information

During your use of our website, we will collect certain non-identifying personal information to enhance the functionality of the website and to make your access more convenient and efficient. As example, we use IP addresses to analyze trends, administer the site, monitor website performance, improve site design and functionality, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Bottom line: Doing this provides for better service.

Cookies

To personalize your experience on our website and to enhance security within secure portions of our website we may assign your computer browser a unique random alpha-numeric string called a 'cookie'. Among other uses, cookies allow us to deliver content specific to your interests, to save you from re-entering your registration data at each connection, and to provide features such as online customer payment and shopping carts. Certain of these cookies are used to identify a visit or session. Once you close your browser, these cookies simply terminate. No personally identifiable or unencrypted information will be in cookies that are stored on your computer.
Bottom line: Not everybody does, but we make good cookies.

Correcting or updating information

If a user's information changes, or if a user no longer desires our service, we will endeavor to provide a convenient way to correct, update or remove that user's personal data provided to us. This can be done on our Account administration pages or by contacting our customer support.
Bottom line:Current information helps us help you.

Retention and access

With your assistance we will take necessary steps to keep your personal information accurate, complete, current, and relevant to its intended use. We keep your personal information only as long as we need it for the reasons it was collected. When your personal information is no longer required for our purposes or for regulatory needs, we have procedures to destroy, delete, or erase it or to convert it to an anonymous form.
Bottom line: Information is as important as its relevancy.

Sharing

We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person that was not originally given by the partner or is expressly permitted by yourself. We will partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services and only with the explicit permission of our users. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Bottom line: We want to expand our user base, provide for more members and provide more value. One great way to do it is brag about our user base. Also, it helps sometimes to tell merchants where to send your order.

Links

This website contains links to other sites which are not under the control of or maintained by us. These links do not constitute an endorsement of those websites or their content by us. Please be aware that we are not responsible for the privacy practices of such other sites. Your use of those other linked sites is subject to the respective terms of use and privacy policies of the linked sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Bottom line: When you click on a link on this website that takes you to a website operated by another company, you will be subject to that website's privacy policies.

Surveys & contests

From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Bottom line: If you want to win something, we gotta know who to award.

Website security

We take every precaution to protect our users' information. We combine technical and physical safeguards with employee policies and procedures to protect your information. When users submit sensitive information via our sites, your information is protected both online and offline. When our registration/order form asks users to enter sensitive information, that information is encrypted and is protected during transmission using the SSL/TLS (Secure Sockets Layer/Transport Layer Security) protocols. While on a secure page the lock icon on certain web browsers becomes locked, as opposed to un-locked, or open. While we use SSL/TLS encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, is restricted and siloed to ensure access is only for specific needs. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. The servers on which we store personally identifiable information are secured using industry best practices.
Bottom line: Security is our middle name.

Choice/opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to mandatory upgrades to our site or service. This will generally happen at the point where we ask for the information. For example, a partner order form may have an 'opt-out' mechanism so users who buy a product from them, but don't want any marketing material, can remain off any list that they may want to send valuable offers or promotions to. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line or other location in the message.
Bottom line: We are a spam-free zone so you can choose what is of value and what isn't and keep yourself as free as you like.

Site and service updates

We send the user site and service announcement updates via the Account Home page when logged in to your account. Users are not able to un-subscribe from service announcements, which contain important information about the service, updates, etc.
Bottom line: We need to protect you and will update our services as technology advances.

Protection of Youtility and others

There are limited situations in which applicable laws require or allow us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose.

These situations include:

  • If we are required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records;
  • If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;
  • If we have reasonable grounds to believe that the information relates to a breach of agreement or violation of the law that has been, is being, or is about to be committed;
  • If it is necessary for fraud protection, risk reduction, or the establishment or collection of funds owed to us;
  • If it is necessary to enforce or apply our Terms of Use and other agreements, to pursue remedies, or to limit damages to Youtility;
  • If the information is public;
  • For other reasons allowed or required by law.

Bottom line: Trust is a valuable resource and we won't let bad guys compromise it.

Notification of changes

Youtility reserves the right to change this privacy policy at any time but will never change our general opinion of 'do no evil'. If we decide to change our privacy policy, we will post those changes on our website under this link that is found on every non-single use or member area page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. In addition, notification will be sent to users' Account Home page. If at any point we wish to add additional services or features that require us to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of the Account Home page. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.
Bottom line: One face, not two.

If you feel that we are not abiding by our posted privacy policy, please contact us. We at Youtility recognize the importance of protecting your privacy.